Mentalth
01
Who is Ángel
Ángel is Mentalth's conversational agent, powered by artificial intelligence. It is warm, available at any hour and converses without judgment. It is close yet responsible, and knows when to hand over to a person.
02
How it talks
On WhatsApp
On the channel the person already uses.
At any hour
No appointments, no waiting.
One to one
Close, plain language, without judgment.
03
What it does and does not do
- It accompanies.
- It screens.
- It provides emotional support.
- It refers.
- It does not diagnose.
- It does not handle emergencies.
04
When it refers to your institution's network
Ángel applies different screening instruments for depression, anxiety, substance use, suicidal ideation and other mental health conditions. According to the institutional protocol and the level of risk detected, Ángel provides emotional support, refers the case to the care network and activates an immediate response protocol for cases of suicidal ideation.
Your team acts according to its protocol. Mentalth does not replace it; it activates it.
05
Conversation examples
Three different situations, simulated.
ÁngelonlineLately I don't feel like doing anything8:15 ✓✓
Thank you for telling me. Sometimes mood drops without warning. Since when have you felt this way?8:15
About two weeks8:16 ✓✓
I understand. Let's look at it calmly, one step at a time 💛8:16
Simulated conversation
ÁngelonlineI have so many deadlines I can't sleep22:40 ✓✓
That sounds exhausting. Sleeping little makes everything heavier. Shall we try a short routine for tonight?22:40
Yes, please22:41 ✓✓
Great. Let's start by letting go of the day: breathe slowly and tell me the heaviest thing from today 🌿22:41
Simulated conversation
ÁngelonlineFrom what you tell me, it would help to talk to a professional. Shall I let your institution know so they can contact you?11:05
Yes, that's fine11:06 ✓✓
Done. They'll write to you with a date and time. I'm here if you need me 💛11:06
Simulated conversation
ÁngelonlineHi, I'm Ángel, your institution's artificial intelligence assistant 💛 This space is confidential and you can stop whenever you want.9:41
Shall we start with a few short questions?9:41
Yes, let's start9:42 ✓✓
Over the last two weeks, how often have you felt low in spirits?9:42
I've been sleeping badly and work has left me with no energy9:44 ✓✓
Thank you for telling me. It's completely valid to feel this way, and you don't have to carry it in silence.9:44
I'm here, no rush. Would you like to tell me more?9:44
I can support you with something concrete: a 3-minute breathing exercise and a routine to sleep better.9:47
Yes, let's go9:47 ✓✓
Breathe with me: inhale 4 seconds, hold, exhale 6. We'll do it together 🌿9:48
From what you tell me, it would help to talk to a professional. With your permission, I will let your institution know so they can contact you.9:52
Your institution can't see what we talk about, only the follow-up notice.9:52
That's fine, thank you9:53 ✓✓
Done. They'll write to you with a date and time. I'm here if you need me 💛9:53
Simulated conversation